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“I Can’t Discuss Your Diagnosis With You” October 9, 2009

Posted by Admin in Diary, Health Insurance, Health Quote of the Week, Healthonymous.
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I’m trying to limit myself to one of these a week, but this seemed rather egregious. This is my second health care quote of the week-so unexpected that I had to share it. I was on the telephone today with my insurance company X speaking with a supervisor in their customer service department:

“I’m sorry, I can’t discuss your diagnosis with you. Our company privacy policies don’t permit me to do that.”

Unbelievable! They won’t discuss that with the patient! On the other hand, perhaps it is a good thing that clerical workers are not allowed to do that. That might leave health care decisions, judgements etc in the hands of people who are NOT qualified to dispense medical advice. (Oh-we already do that, don’t we).

Never mind…

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